History
Q: Who are the people behind the success of QSTC?
A: I am very proud to say that a team of Qualified Trainors is behind the success of this newly established Training Center. The pioneers who started the first batch workshop and seminar are just among the family. I shared my knowledge and expertise in Basic Hotel Operation backed up by my Course in BSHRM, my 6 months attachment training at the Singapore Island Country Club and the 5 years work experience at the JW Marriott Hotel, Dubai plus the travels and exposures to various Hospitality industries in Asia like Hong Kong, Malaysia, Thailand, Singapore, Macau, and Dubai.
My younger sister Perla May, who had her expertise and work experience as a Flight Attendant for 13 years with Cathay Pacific Airlines is still very active trainor handling the International Service Standards and Grooming Standards. Another younger sister, Farrah who is currently working as a receptionist at Sanyo Gulf in Dubai shared her Expertise in Communication Skills backed up by her course in Bachelor of Arts in English. My cousin, Arnel, a nurse by profession who has a strong passion in Food and Beverages enrolled and completed his 6 months training in Hotel and Restaurant Services sponsored by TESDA, who also had his international work experience and exposure at the JW Marriott Hotel in Dubai joined our team.
After a year of operation, my mentors, way back form Singapore joined the team to complete the perfect team of experts, Mr. Robert Teow, a Senior Bar Manager of the SICC functions as the adviser together with his wife, Madame Jenny Teow.
A Half-Filipino and Half-Malaysian colleague, Mr. Madigal Bin Dumawel, a Restaurant Manager of Bukit, SICC, Singapore. Mr. Dennis Tan, Purchasing In-charge serves as mentors and training assessors.
Q: What makes QSTC different from other Training Center?
A: Our Vision is to help our people to be globally competitive as service providers. To maximize the training of our students we carved the idea to expose them in actual Food and Beverage function and activities as part of there on the job training. Year 2006, I designed a catering services named after my late father Rico.
COCO RICO, inspired by a small refreshment stall that serves fresh young coconut juice and sweet mixed fruit salad locally known as Buko Halo Halo. So, as the name became known, Coco Rico Resto Bar and Catering Services was born with a number one rating in Service Standards based on survey with our growing clientele.
With the addition of new facility, we further enhance the training of our students after the construction of the Pearl Center; a multi-purpose building which can accommodate 500 guests during fuctions. Students render sarisfactory number of hours intended for the completion of their On the Job Trainingby participating through catering services for Weddings, Graduation Balls, Proms, and Conferences.
Our plan of adding Hotel exposure through tours and invitational seminar and workshop offered by different five star hotels as part of the training package.
Q: What are the plans in the future?
A: We tirelessly adhere to our Mission and Vision to be of service. My dream for the company is to be able to bring in potential employers for our graduates. Hoping that the local government would soon be a part of the Mission to bring in with government regulatory organization (TESDA) and become a legitimate School for short-term courses.
For now, we make one step at a time to carefully build a stronger foundation for our Training Center with God’s help.
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